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Terms and Conditions



By using Chozentravelz you agree to these Terms of Conditions. 

This Terms and Conditions (the “Agreement”) sets forth the legally binding terms for your use of Chozentravelz Services. By using the Chozentravelz Services, you agree to be bound by this Agreement, whether you are a “Visitor” (which means that you simply browse the Chozentravelz Website), or a “User” (which means that you have booked a service with Chozentravelz). The term “User” refers to a Visitor or Users. You are only authorised to use Chozen Travelz Services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to this Agreement. If you wish to become a User, you must read this Agreement and indicate your acceptance during the Registration process. The content and information on this website (including, without limitation, price and availability of travel services), as well as the software and infrastructure used to provide such content and information, is proprietary to Chozentravelz (“Chozentravelz”) or its affiliates, suppliers, and providers.

Chozentravelz may modify this agreement from time to time and such modification shall be effective upon posting by Chozentravelz on the Chozentravelz website. You agree to be bound to any changes to this agreement when you use the Chozentravelz services after any such modification is posted. It is therefore important that you review this agreement regularly to ensure you are updated as to any changes.

Description of service 

Chozentravelz provides users with tools and resources for searching, booking and planning travels and tour services in Australia. Our services all also includes:

Tour Booking and Ticket Purchase through our website.

Customized tour booking upon contacting us for inquiries on tour of their choice.

Online Reservation System. 

Other travel and tour services (requires that you contact us first)

After completing a search on Chozentravelz, you’ll be required to complete a travel booking through our website. You understand that when you complete a booking through our website, you’re required to provide correct and accurate information as may be requested during the booking process.

Booking on behalf of others: By booking on behalf of other participants, you understand that you’re responsible for such persons included in the booking. You’ll be responsible for making any and all payments on behalf of the person. You are responsible for making all payments required to complete your booking including those bookings made for other persons.

By booking on behalf of another person, you represent and warrant that you have received all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and we will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.


You understand that you’re required to comply with all guidelines and rules provided by Chozentravelz prior to, and during a tour. You and any participant with you will comply with all guidelines and instructions provided to you by our travel and tour operators.

You understand that you’re solely responsible for any loss, damages or injuries that occur to you or anybody booked by you through our service. We expressly disclaim any form of liability to you or any person with you as a result of your violation of this Terms of service or any travel and tours guidelines and instruction (as may be provided to you from time to time).

At our sole discretion, we may also request your medical information or such other identifiableinformation to enable us to provide you with our services. You clearly understand and expressly agree that upon request, you’ll provide such information as may be requested.

Acceptance of Risk 

You acknowledge that the travel and tour services provided to you by us may involve a significant amount of risk to your health and safety. By travelling with Chozentravelz you acknowledge that you have considered any potential risks to health and safety. You hereby assume responsibility for all such risks and release Chozentravelz from all claims and causes of action arising from any losses, damages or injuries or death resulting from risks inherent in travel, and participating in any adventurous activities such as those included in our tours and travels or otherwise offered by Chozentravelz.

You must at all times strictly comply with all applicable laws and regulations of all countries and regions. Should you fail to comply with the above or commit any illegal, fraudulent, dishonest act when on Tour or, if in the opinion of Chozentravelz, your behaviour poses a threat to us or others, we may terminate your travel service immediately at your own sole expense and without any liability on our part. You will not be entitled to any refund for unused or missed travel services or costs incurred as a result of the termination of your travel arrangements, including, without limitation, return travel, accommodations, meals, and incidentals.

We are not liable for the actions of users when they use the Service, we do not guarantee the quality or accuracy of any content you view using the Service or other websites. We advise that you use common sense and Caution when using this service and as well relying on the information provided to you through this website.

We advise you to use  

You understand that you’re responsible for any costs (including repair, replacement and cleaning fees) incurred by Chozentravelz or our suppliers for property damage, destruction or theft caused by you while on a Tour. In the event you notice any pre-existing damage, you should notify any of our staffs as soon as possible upon such discovery.

You expressly understand that you’re responsible for the safety of your property. We also encourage you to make your own safety a priority. You agree to use safety devices (including safety jackets, floating devices, seatbelts, harnesses, and helmets) and obey all posted signs and oral or written warnings regarding health and safety. Neither Chozentravelz nor its Third Party Suppliers (as defined herein) are liable for loss or damages caused by your failure to comply with safety instructions or warnings.

You agree to bring any complaints to Chozentravelz as soon as possible in order to provide Chozentravelz with the opportunity to properly address such complaint. You agree to notify the tour operator assigned to you about any complaints. Chozentravelz assumes no liability for complaints that are not properly brought to the attention of Chozentravelz and cannot resolve or attempt to resolve complaints until proper notice is provided.

Use of copyrighted materials/trademarks 

Any materials on this Website, including without limitation any documentation, content, text, data, graphics, images, interfaces or other materials or works of authorship, (the “Materials”) are copyrighted materials owned by or licensed to Chozentravelz. All rights are reserved. The Materials contain trademarks, service marks and trade names which are owned by Chozentravelz and its affiliates, and may also contain brand and product names which are trademarks, service marks or trade names of third parties which are owned by their respective owners. Except as otherwise noted in the Website, you are hereby authorised to view, download, cache, copy, and print the Materials, subject to the following conditions: (1) any copy of the Materials or portion thereof must include the Chozentravelz copyright notice. (2) Chozentravelz reserves the right to revoke such authorisation at any time, and any such use by you shall be discontinued immediately upon notice from Chozentravelz.

Modification of Service 

Chozentravelz reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently the service (or any part thereof) with or without notice. You agree that Chozentravelz shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the service.

Liability Disclaimer 

Your use of the service is at your sole risk. The service is provided on an “as-is” and “as available” basis. Chozentravelz expressly disclaims all warranties of any kind. Chozentravelz makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the service will be corrected. The information and services on the Website may include inaccuracies or typographical errors. In particular, Chozentravelz and its affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of hotel, airline, and other travel products displayed on this Website (including, without limitation, photographs, list of hotel amenities, general product descriptions, much of which information is provided by the respective suppliers. Hotel ratings displayed on this Website are intended as only general guidelines, and Chozentravelz and its affiliates do not guarantee the accuracy of the ratings. Chozentravelz and/or its suppliers may make improvements and/or changes on this Website at any time.

Chozentravelz makes no warranties or guarantees with regard to the services provided by third-party suppliers. Chozentravelz is not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Chozentravelz has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure, or other causes beyond its direct control, and it has no responsibility for any additional expense, omission, delays, re-routing, or acts of any government or authority. In no event shall Chozentravelz and its suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this Website or with the delay or inability to use this Website, or for any information, software, products, and services obtained through this Website, or otherwise arising out of the use of this Website. Notwithstanding the foregoing, in no event will the total, cumulative liability of Chozentravelz (or its agents or suppliers) for damages under this agreement exceed the amounts earned by Chozentravelz for the product or service giving rise to such damages.


You agree to defend, indemnify and hold Chozentravelz harmless from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature including but not limited to legal and accounting fees, brought by (i) you or on your behalf in excess of the liability described above; or (ii) by third parties arising out of content you submit, post, transmit, or make available through the Chozentravelz Website, your use of the service, (iii) any third party arising out of your use of the service or the use of the service by any person using your profile and/or password, or (iv) by third parties arising out of your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.

No unlawful or prohibited use 

As a condition of your use of this service, you warrant that you will not use the service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You agree to not use the Chozentravelz website to:

Upload, post, email, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;

Impersonate any person or entity, including, but not limited to, a Chozentravelz official or travel supplier, or to falsely state or otherwise misrepresent your affiliation with a person or entity;

Upload, post, email, or otherwise make available any content that you do not have a right to make available;

Upload, post, email, or otherwise make available any unsolicited or unauthorised advertising, promotional materials, “junk mail”, “spam”, or any other form of solicitation;

Upload, post, email, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

Interfere with or disrupt the Service or servers or networks connected to the Service. 

You acknowledge that Chozentravelz may or may not screen content, but that Chozentravelz has the right (but not the obligation) at its discretion to screen, refuse, or move any content that is available via the service. Without limiting the foregoing, Chozentravelz and its designees shall have the right to remove any content that violates these Terms and Conditions or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you may not rely on any content created by Chozentravelz or submitted to Chozentravelz.

Advertising and links to third-party sites 

This website contains hyperlinks to websites operated by parties other than Chozentravelz. Such hyperlinks are provided for your information and reference only. Chozentravelz does not control such Website and is not responsible for their contents or your use of them. Our inclusion of hyperlinks to such Website does not imply any endorsement of the material on such Website or any association with their operators. You further acknowledge and agree that Chozentravelz shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available through any third party web site.

Intellectual property 

You agree not to copy, reverse engineer, or attempt to discover any source code, distribute or create derivative works based on the service, in whole or in part. You agree not to access the service by any means other than through the interface that is provided by Chozentravelz for use in accessing the service. In addition, any software that is made available from this Website, including, without limitation, all HTML code and web controls, are owned by or licensed to Chozentravelz. Any reproduction or redistribution of this software is expressly prohibited.

Applicable Law 

The laws of Australia governs the Terms and Conditions of this agreement as well as any disputes that may arise from the agreement or using the Chozentravelz Website.

For more information or enquiries about your use of this website, Contact us at [email protected]